The Art of Doing

The Hat Lady: How Linda Pagan Found Her Road

Linda Pagan from @TheHatShopNY “Hats! There it was, right on top of my head.” Hat-lovers and the hat-curious can visit Linda’s shop in Soho in NYC. Photo by @Josh_Gosfield

“When I graduated college in 1980, there was a recession. I went to a temp agency, took a typing test, and they sent me down to Wall Street to a reinsurance broker for Lloyd’s. I started off as the receptionist and worked my way up to being a broker doing million dollar deals. I had a great night life and great boyfriends, but after 10 years of looking forward to Friday every Monday, I stopped pretending. I was 31. They had no choice but to fire me. My boss cried when he let me go saying, ‘For 10 years you’ve been a square peg in a round hole.’ I took an occupational test. It came back I’d be great in the army. Oh my God, I love uniforms, but I don’t like to be shot at! All my artist and musician friends worked in restaurants so I went to bartending school. I landed a great job at an elegant bar that brought back the martini. One night, behind the bar, a light bulb went off in my head. I said I really love bartending, but I’m 35. It’s a very demanding job. You need to be physically fit and I love people but there’s a lot of alcoholism. I asked myself, ‘What else do I love that I can I make a living at?’ I made a list of my hobbies: Reading, writing, meeting friends for coffee, second-run movie theaters, going to Turkish baths, history, travel. A Turkish bath-style spa? It was beyond my means. A second-run movie house? Same thing. Then I thought about hats. Hats! There it was, right on top of my head.

I’ve always loved hats. I still have my first hat from primary school when I lived in England. See, it’s beautiful. It’s sueded felt and top stitched. It’s got a fine French grosgrain, an embroidered emblem, and a finished bow. In the 70’s I wore a red hat with daisies. In college, a bowler hat. On Wall Street, a beret. At the bar, lots of hats. Hats became part of my identity. Let’s get Linda hats for her birthday! The baseball cap came back in 1985, I figured now it’s 1993 there must be a certain percentage of people who want a nicer hat. I asked around and everybody thought it was a great idea except for two people. My parents. But I did it anyway.”

Find Your Road is a NEW SERIES we’re excited to share with you, based on our upcoming book. The book is filled with stories and strategies on how to find work you love that pays the bills.

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