How to Use the Science Behind Habits to Sell (Anything!) Better

Pete Trainor of SapientNitro has a simple marketing formula: If a behavior leads to good feeling, then repeat.

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We often think of our habits as quirky things we do over and over again without really thinking about them–twirling a lock of hair, checking a cell phone on the way out of the subway, leaving the toilet seat up or down. But when we are selling a product or service, those repetitive actions are exactly what we want people to indulge in.

Be sure that when someone plows land in Farmville or clears jelly off the board in Candy Crush–over and over again, because they can’t stop playing–there is the sound of joyous ka-chinging in the Farmville and Candy Crush boardrooms.

So is there a secret to triggering habits in people so that they’ll engage and keep engaging with whatever it is you create? Pete Trainor, Associate Director UX at SapientNitro, believes that there is. And in his recent fascinating SXSW Interactive talk, “The Neuroscience of Success,” Trainor shared some of the principles that he has distilled over the years from psychology, behavioral, and experimental economics and observations of the human animal: himself. Continue reading “How to Use the Science Behind Habits to Sell (Anything!) Better”